Frequently Asked Questions

Yes! We provide free in-home measurements and estimates for flooring, tile, showers, backsplashes, and other installation projects.

Reedsburg Showroom 55 Viking Dr. Reedsburg, WI 53959

New Lisbon Showroom N6079 WI-58 New Lisbon, WI 53950

We proudly serve Reedsburg, New Lisbon, Mauston, Castle Rock Lake, Lake Redstone, and surrounding communities.

Tuesday – Friday: 9:00 AM – 5:00 PM

Saturday: 9:00 AM – 2:30 PM

We offer a wide selection of flooring solutions, including:

• Carpet

• Luxury Vinyl Plank (LVP)

• Luxury Vinyl Tile (LVT)

• Laminate

• Engineered Hardwood

• Solid Hardwood

• Tile Flooring

• Custom Area Rugs

Luxury vinyl flooring is one of our most popular choices for busy households because it is durable, easy to maintain, and water-resistant. We'll help you find the best product based on your lifestyle and budget.

For Castle Rock Lake and Lake Redstone homes, many homeowners choose waterproof and low-maintenance options such as luxury vinyl and tile that can handle moisture, sand, foot traffic, and entertaining guests.

Absolutely. Our team will guide you through product selections based on your style, budget, traffic levels, pets, children, and maintenance preferences.

Yes. Our experienced installation teams provide professional installation for both residential and commercial projects.

You are welcome to install yourself, many homeowners installing themselves opt for a rigid core, click together type product. Packaging doesn’t always include instructions. We can request warranty and instruction documentation from manufacturers. Please reach out if you need additional product information.

No.  We do not currently offer any learning opportunities.

What services do you install?

We install:

• Carpet

• Hardwood

• Engineered Hardwood

• Laminate

• Luxury Vinyl

• Tile Flooring

• Showers

• Kitchen Backsplashes

• Custom Window Blinds, Shades, Shutters

• Stacked Stone

• Feature & Accent Walls

• Custom Area Rugs

See services page for complete list

Project timelines vary depending on project size, product availability, and installation requirements.

We'll discuss furniture moving requirements during your estimate and help you understand what preparation is needed before installation day. There is a fee for moving large pieces of furniture.  Please see Pre installation guidelines for details on what needs to happen prior to installation.

After measurements are completed and products have been selected, we'll prepare a detailed estimate outlining the project, materials, and installation costs.

A 50% down payment is required to approve your proposal, order materials, and reserve your place on our installation schedule.

Materials are ordered once we receive your down payment and signed approval.

We accept:

• Checks

• Online Payments

• Credit Cards

Yes. A 3.5% processing fee applies to credit card transactions.

Yes! Visit:

www.tfstheflooringstore.com/payment-options

Simply enter your payment amount during checkout.

Yes! Financing options are available to help make your dream project more affordable.

Visit: www.tfstheflooringstore.com

Click Finance Your Dream Home to explore available financing options.

Absolutely! We can transform carpet into a custom-sized area rug designed specifically for your space.

1. Choose your carpet style and color

2. Measure your space

3. Select your binding or banding

4. We create your custom rug

• Perfect sizing

• Custom colors and styles

• Personalized borders and finishes

• Better fit for your room layout

• Designer-quality appearance

We're more than just a flooring company—we're your local flooring experts.

• Locally owned and operated

• Residential and commercial experience

• Design assistance and expert guidance

• Professional installation teams

• Quality products from trusted manufacturers

• Friendly, knowledgeable service

• Two convenient showroom locations

At The Flooring Store, "local" means more than just having a nearby location. It means the people helping you choose flooring are the same people you’ll see at the grocery store, community events, local restaurants, and cheering on our area schools.

We live here. We work here. We raise our families here.

And because we’re part of this community, your home matters to us.

When you shop local, you’re not just supporting a business—you’re investing in neighbors who care about getting it right and standing behind their work long after the project is complete.

Thank you for supporting local.